Terms & Conditions

Welcome to Ridolz™. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of Our Website

Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts.

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

2. Products and Pricing

• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to limit quantities and discontinue products
• Product descriptions and images are for reference; actual items may vary slightly
• We strive for accuracy but cannot guarantee all information is error-free

If we discover a pricing error after you've placed an order, we'll contact you to either cancel the order or charge the correct price.

3. Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Payment Processing

Payment is processed securely through Stripe. By providing payment information, you authorize us to charge the total amount including shipping and applicable taxes.

4. Shipping and Delivery

Shipping terms and delivery estimates are detailed on our Shipping page. Key points:

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information
• We are not liable for delays caused by carriers or customs

5. Returns and Refunds

Our return policy is detailed on our Returns page. Summary:

• 30-day return window from delivery date
• Items must be unused and in original packaging
• Refunds processed within 3-5 business days of receiving return
• Some items may be non-returnable (see Returns page for details)

Refunds are issued to the original payment method. Shipping fees are non-refundable except for defective or damaged items.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ridolz™ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Transmit viruses, malware, or harmful code
• Impersonate any person or entity
• Collect or harvest user information without consent
• Use automated systems (bots, scrapers) without permission

8. Limitation of Liability

9. Indemnification

You agree to indemnify and hold harmless Ridolz™, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of our website.

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, please contact us at legal@dridolz.com to attempt to resolve the dispute informally.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Questions About These Terms?

If you have questions about these Terms & Conditions, please don't hesitate to reach out.