Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your information.
Last Updated: November 18, 2025
At Ridolz™ ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Name and contact information (email, phone number, shipping address)
- Payment information (processed securely through Stripe)
- Order history and preferences
- Account credentials (username and encrypted password)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process orders: Fulfill purchases, send confirmations, and provide customer support
- Improve our service: Analyze site usage to enhance user experience
- Communicate with you: Send order updates, newsletters (with your consent), and promotional offers
- Prevent fraud: Detect and prevent fraudulent transactions and abuse
- Legal compliance: Comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
Payment processors (Stripe), shipping carriers, email service providers, and analytics tools that help us operate our business.
Legal Requirements
When required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Understand how you use our website
- Deliver personalized content and ads
- Analyze site traffic and performance
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and updates
- Restricted access to personal information
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update inaccurate or incomplete information
- Delete: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing emails at any time
- Data portability: Receive your data in a portable format
To exercise these rights, contact us at privacy@dridolz.com
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy or our data practices, we're here to help.