Accessibility Statement
We're committed to making Ridolz accessible to everyone, regardless of ability.
Last Updated: November 18, 2025
At Ridolz™, we believe that everyone should be able to shop for kids' products, toys, and pet supplies with ease and dignity. We are committed to ensuring digital accessibility for people with disabilities and continuously improving the user experience for all visitors.
Our Commitment
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
Accessibility Goals
- Perceivable: Information presented in ways everyone can perceive
- Operable: Interface components and navigation are operable by all
- Understandable: Information and operation are understandable
- Robust: Content works with current and future assistive technologies
Accessibility Features
⌨️ Keyboard Navigation
All interactive elements can be accessed and operated using only a keyboard. Tab through links, buttons, and form fields with logical focus order.
🔊 Screen Reader Support
Semantic HTML, ARIA labels, and descriptive alt text ensure compatibility with screen readers like JAWS, NVDA, and VoiceOver.
🎨 Color Contrast
Text and interactive elements meet WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text) to ensure readability.
📱 Responsive Design
Our website adapts to different screen sizes and orientations, working seamlessly on desktop, tablet, and mobile devices.
🔍 Text Resizing
Text can be resized up to 200% using browser zoom without loss of functionality or content overlap.
📝 Clear Language
We use plain language, clear headings, and consistent navigation to make content easy to understand and navigate.
Assistive Technologies Supported
Our website is designed to work with the following assistive technologies:
JAWS, NVDA, VoiceOver, TalkBack
Tab, Shift+Tab, Enter, Space, Arrow keys
All major browsers (Chrome, Firefox, Safari, Edge)
Known Limitations
While we strive for full accessibility, we acknowledge the following limitations:
- Some product images may lack detailed alt text (we're working on this)
- Third-party payment forms (Stripe) may have their own accessibility considerations
- Older browsers may not fully support all accessibility features
We are actively working to address these limitations and improve accessibility across our entire website.
Ongoing Efforts
Accessibility is an ongoing commitment. We regularly:
- Conduct accessibility audits and testing
- Train our team on accessibility best practices
- Review and update content for accessibility
- Test with real assistive technologies
- Incorporate user feedback into improvements
We view accessibility as a journey, not a destination, and are committed to continuous improvement.
Third-Party Content
Some content on our website is provided by third parties (e.g., payment processors, analytics tools). While we select partners who share our commitment to accessibility, we cannot guarantee the accessibility of all third-party content. If you encounter accessibility issues with third-party content, please let us know.
We Want Your Feedback
Your feedback helps us improve accessibility for everyone. If you encounter any accessibility barriers on our website, please let us know:
When reporting an accessibility issue, please include:
- The page URL where you encountered the issue
- A description of the problem
- The assistive technology you're using (if applicable)
- Your browser and operating system
We aim to respond to accessibility feedback within 3 business days.
Accessibility Standards
This website aims to conform to the following standards:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines 2.1 (published by W3C)
- Section 508: U.S. federal accessibility standards
- ADA: Americans with Disabilities Act requirements